iExchange Awards

Jan 26, 2022

The winners of the 2020/21 iExchange Awards have been announced and Legacy Hotels & Resorts is proud to be among this year’s frontrunners.

With 21 properties across Southern and Western Africa, Legacy is a leading expert in independent luxury hotels and resorts. The iExchange Awards, designed by revolutionary timeshare exchange company, iExchange, is one of the methods that Legacy and its timeshare counterparts use to benchmark themselves against industry standards.

“We are incredibly proud of our performance at the recent iExchange Awards. South Africa is home to an abundance of quality timeshare destinations and to be recognised as a leader among them is an honour,” says Gert Brumme, Operations Director of Legacy Hotels & Resorts.

The list of accolades and awards that Legacy Hotels & Resorts are thrilled to share are below.

Resort Diamond Ratings

Resorts are given a grading of between one and five diamonds based on an annual site assessment which takes into account the quality of the resort and its units, the facilities on offer and its location. The higher the diamond status, the higher rated the resort is.

  • 5 Diamonds: Kruger Park Lodge, Bakubung Bush Lodge and Kwa Maritane Bush Lodge
  • 4 Diamonds: Brookes Hill, Wilderness Dunes, Hermanus Beach Club and Castleburn Hospitality Awards

The hospitality awards are given to resorts based on customer feedback including guest experience, visitor reviews and comments.

  • Game Changer Resorts: Bakubung Bush Lodge, Castleburn Resort, Kruger Park Lodge and Wilderness Dunes.
  • Influencer Resorts: Brookes Hill Suites and Kwa Maritane Bush Lodge
  • Socialiser Resorts: Hermanus Beach Club Service Excellence Champions

The Service Excellence Awards serve to recognise those individuals who are the most passionate when it comes to delivering the highest standards of service.

  • Bakubung Lodge: Lerato Nqcobo, Shadrack Monaisa and Sarah Tshukudu
  • Hermanus Beach Club: Paulette Peyrot and Yvonne Moses
  • Kwa Maritane: Amogelang Moche and Jennifer “Legacy Hotels & Resorts is all about surprising and delighting our guests with great service and incredible experiences and we would not be able to do that without our team of talented and passionate individuals. Well done to all our staff who have been acknowledged for championing our brand and making the Legacy family so proud,” says Gert Brumme.

For more information about Legacy Hotels & Resorts and its properties, visit

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